"We hope you understand that there's nothing we can do at the moment," says the support email we just received from Aventurine, developers of Darkfall. Not exactly what you want to hear from customer service, is it?

Welcome to another issue of Massively's Community Detective, where we're primed and ready to take you into the trenches of MMORPG community and customer service. This week we've got full-blown battlefields complete with land mines, dismemberment, e-peen waving, and all the other things you've come to know and love about PvP. Yes, we're delving into the world of Darkfall, and if that's not enough for you, we'll also be heading for the heavens in a very different (but equally cutthroat) PvP sandbox called EVE Online.

Join us after the cut to see how these two titles fared in terms of community and customer service support.

Continue reading Massively's Community Detective, Issue #2: Darkfall and EVE Online

Massively's Community Detective, Issue #2: Darkfall and EVE Online originally appeared on Massively on Tue, 27 Jul 2010 13:00:00 EST. Please see our terms for use of feeds.

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